Q: Where do you ship to?
Art prints are shipped internationally and Apparel is shipped exclusively within Europe.

Q: How long will it take for my order to arrive?
Orders are typically processed and shipped within 7 business days. You can expect your order to be delivered within 7 - 14 business days.

Q: Why does it take 7-14 days?
Each order is carefully manufactured on demand to reduce waste and minimize environmental impact. This thoughtful production process ensures that every item is made specifically for you, which takes a little extra time. Thank you for your understanding and support of sustainable practices!

Q: How is shipping calculated?
Shipping costs are calculated at checkout based on your location and the size of your order.

Q: What materials are your T-shirts made from?
Our graphic tees are made from high-quality, 100% cotton and printed using eco-friendly processes.

Q: What printing process do you use?
Our methods prioritize sustainability by using water-based inks and minimizing waste.

Q: Are your art prints framed?
Prints are sold unframed to allow you to choose your own framing style.

Q: What payment methods do you accept?
We accept Visa, Mastercard, and other secure payment options available at checkout. All transactions are secure and encrypted.

Q: Can I return an item?
Returns are accepted if the item is unused and in the same condition as when it was received. Please contact us at hello@laybournedesign.com within 14 days of receiving your order. We will provide you with the return shipping address. The customer is responsible for the return shipping costs.

Q: Can I exchange an item?
We don’t offer exchanges as all our products are made to order. If you’d like a different item, you can return your original purchase in accordance with our return policy and place a new order through our website.

Q: Will I have to pay customs or import taxes on my order?
Depending on your country, your order may be subject to customs duties, import taxes, or handling fees. These charges are determined by your local customs office and are the responsibility of the buyer.

Q: Is Laybourne Design House responsible for customs or taxes?
Laybourne Design House is not responsible for any customs or import charges. We recommend checking with your local customs office for more information about potential fees before placing your order.

Q: When should I place my order to receive it in time for Christmas?
To ensure your order arrives in time for Christmas, please place it before 04 December. Orders placed after this date may not arrive before the holidays due to production and shipping times.

Q: Will items in the collection be restocked once they sell out?
No, each item in the collection is limited to 30 editions only. Once they’re sold out, they will not be restocked. This ensures the exclusivity and uniqueness of every piece in the collection. Don’t miss out!

Q: How can I reach you with questions or issues?
Feel free to email us at hello@laybournedesign.com or use the contact form on our site. Always stoked to help!